Einstein AI

Einstein Sales: Lead scoring, opportunity insights, activity capture, pipeline inspection
- Example: Einstein Lead Scoring prioritizes leads based on likelihood to convert, increasing conversion rates by 20%
Einstein Service: Case classification, recommended solutions, chatbot integration
- Example: Einstein Case Classification automatically categorizes incoming cases, reducing resolution time by 15%
Einstein Marketing: Personalized journeys, predictive email marketing, audience segmentation
- Example: Einstein Predictive Email Marketing predicts the best send time for each contact, increasing email open rates by 10%
Einstein Analytics: Data discovery, predictive dashboards, automated insights
- Example: Einstein Analytics provides AI-powered insights to identify trends and anomalies, helping businesses make data-driven decisions

Increased Sales Productivity: Automate tasks, prioritize leads, and close deals faster.
- Metric: Sales teams using Einstein AI see a 32% increase in sales productivity
Improved Customer Satisfaction: Deliver personalized experiences, resolve issues quickly, and build stronger relationships.
- Metric: Service teams using Einstein AI experience a 28% increase in customer satisfaction
Data-Driven Decision Making: Gain deeper insights into customer behavior, identify trends, and optimize business strategies.
- Metric: Marketing teams using Einstein AI report a 37% increase in ROI
Streamlined Business Processes: Automate repetitive tasks, reduce errors, and improve efficiency.
- Metric: Businesses using Einstein AI achieve a 25% reduction in operational costs

Financial Services: Fraud detection, personalized investment recommendations, risk assessment.
Retail: Product recommendations, personalized shopping experiences, inventory optimization.
Healthcare: Patient risk prediction, personalized treatment plans, improved clinical outcomes.
Manufacturing: Predictive maintenance, supply chain optimization, quality control.